Privacy policy

The Data Privacy Officer of Nexuro SRL can be contacted at the following address: tj@nexuro-digital.com.

At Nexuro SRL, we are committed to respecting the privacy of the individuals concerned by our activities, particularly when they visit and use the site.

This Personal Data Protection Policy (hereinafter referred to as "the Policy") describes how we handle the Personal Data we collect, whether from forms, registrations on the website, telephone calls, e-mails or other communications with you. We process your personal data in accordance with all applicable personal data protection regulations.

By accepting this Policy, by using the services of Nexuro SRL, by registering for an event organised by Nexuro SRL or by otherwise providing your personal data to Nexuro SRL, you acknowledge and accept the terms of the Policy, as well as the processing and transfers of Personal Data that will be carried out in accordance with the Policy.

The Personal Data we collect for the purpose of managing pre-contractual and contractual relationships. It generally includes:

• Your identification data: surname, first name, gender, date and place of birth, tax identifiers, national register number.

• Your contact data: landline/mobile telephone number, e-mail address, home address, physical address other than your home address, IP address.

• Your banking data: account number, account statements

For certain data processing operations, a specific privacy policy may apply.

We use this Personal Data for the following purposes:

• To respond to your requests and communicate with you and others as part of our activities;

• To send you information about events (including a newsletter, with the option to unsubscribe);

• To provide you with support and assistance in connection with our services;

• To send you important information about changes to our services and to our terms and conditions, as well as other administrative or technical information;

• To make decisions regarding the provision of services;

• To carry out market surveys and analyses, including satisfaction surveys;

• To provide you with marketing information (including information about our services or other services offered by our selected third-party partners) in line with your expressed preferences;

• To enable you to take an active part in our activities, including appointments and other events, and to manage those activities;

• To resolve complaints;

• To manage contractual relationships with our clients, unsolicited applications and responses to a job vacancy;

• To handle requests for access, rectification, etc.;

The legal bases for the processing are as follows:

• The consent of the data subject, which may be withdrawn at any time (without affecting the lawfulness of processing carried out before such withdrawal) (purposes 1 to 9);

• The processing is necessary for the performance of a contract or to take pre-contractual measures (purpose 10);

• The legitimate interest of the data controller (purpose 7);

• A legal obligation (purposes 11 and 12).

Should we need to collect additional data or process Personal Data for purposes other than those mentioned above, we will provide you with information about this new purpose, along with any other necessary information, before beginning the new processing. Some of our activities are subject to additional terms that may contain further information about how we use and disclose your Personal Data. We therefore recommend that you read them carefully.

We do not use automated decision-making techniques that have legal effects or significant consequences for the data subjects.

Nexuro SRL may make Personal Data accessible to the following persons and entities:

• Our external third-party service providers, such as experts, providers of IT, support, hosting, printing and other similar services, as well as subcontractors who assist us in our activities;

• Government authorities and third parties involved in legal proceedings or acting under a legal obligation;

• Other third parties with whom we may share Personal Data in connection with a current or proposed reorganisation, merger, sale, joint venture, assignment, portfolio transfer or other transaction relating to all or part of our business.

Nexuro SRL’s data is stored in Europe.

Nexuro SRL takes appropriate technical and organisational measures, in accordance with applicable privacy and data protection laws and regulations. If you have any reason to believe that your interaction with us is no longer secure (for example, if you think the security of the Personal Data you have shared with us may have been compromised), please notify us immediately.

When Nexuro SRL provides Personal Data to a service provider, that provider is carefully selected and required to use appropriate measures to ensure the confidentiality and security of the Personal Data.

Nexuro SRL takes reasonable steps to ensure that the Personal Data processed is appropriate, accurate and complete for the intended use, in order to achieve the objectives described in this Policy.

In general, we keep your data only for as long as necessary and delete it as soon as the reason for collecting it is no longer valid.

Applicant data is retained for a minimum period of 9 years (until 2019) and thereafter 10 years (from 2020) after the application is submitted.

If you share Personal Data concerning other individuals with Nexuro SRL, you agree to: (a) inform them of the content of this Personal Data Protection Policy, and (b) obtain the legally required consent for the collection, use, disclosure and transfer of the Personal Data concerning those individuals, in accordance with the terms of this Policy.

You have the right to access your Personal Data, to rectify it, to object to its use and to request its erasure, restriction or portability in certain circumstances. Please contact us at the e-mail address tj@nexuro-digital.com by proving your identity with a copy of the front of your identity card, for any request or if you have any questions or concerns about our processing of your Personal Data. Please note that certain rights, such as the right of access, rectification, erasure, restriction, objection or portability, may be limited under the GDPR or Belgian privacy laws.

We review the rules set out in this Policy regularly and reserve the right to make changes at any time to reflect developments in our activities and legal requirements. We will inform you of any such changes.

If you are not satisfied with our processing of your Personal Data and you believe that we will not be able to resolve the issue by contacting us, you have the right to lodge a complaint with the competent supervisory authority for data protection: https://www.autoriteprotectiondonnees.be/.