A simple ticketing tool to track your Odoo requests in real time.
Visible ticket status, conversations centralised on each request.
Urgent (you can no longer work)? Call your Nexuro consultant directly.
Support provided by the team that knows your account.
A helpdesk designed for clarity.
Submit your request
In a few clicks via the ticket form, with all the useful context.
Track in real time
The status of each ticket is visible: you always know where your request stands.
Communicate easily
The whole conversation stays centralised on the ticket, without losing the thread.
Support that saves you time.
- A point of contact who knows your account inside out.
- A complete history of your requests and how they were resolved.
- Quick fixes and answers on your Odoo customisations.
- Clear prioritisation: urgent matters handled first, by phone.
Frequently asked questions
How do you open a support ticket?
Via our online ticketing tool: you submit your request, track its status in real time and communicate on each ticket in one place.
What should I do if my request is urgent?
"Urgent" means you can no longer work or your work is severely hampered. In that case, call your Nexuro Digital consultant directly.
Is support included after implementation?
A support service can be included from the initial offer. It covers fixes, usage questions and the tracking of tickets already open.
What areas do you cover?
Across your whole Odoo ecosystem (CRM, sales, accounting, stock, website…) as well as the digital marketing and tracking we've set up.
Let's discuss your project.
Timothy or Bryan replies within 24h, no jargon, with a clear action plan.