*By Timothy Jacqmin — Co-Founder, Nexuro Digital · July 2026*
TL;DR
- An Odoo integrator (also called an Odoo partner or consultant) is the company that configures, customises and deploys Odoo for your business. Odoo publishes the software; the integrator makes it work for your operations.
- Odoo ranks its official partners across three levels: Ready, Silver and Gold, based on the number of Enterprise users sold, the number of certified employees, and customer retention.
- In Belgium, the official directory lists roughly 130 partners (84 Ready, 29 Silver, 17 Gold as of July 2026). The tier reflects sales volume, not the quality of your project.
- Choose on concrete criteria: sector expertise, a single point of contact, cost transparency, a clear project method. Beware vague quotes and "everything is standard" promises.
You have decided to move to Odoo. Good news: the hard part starts now. Because the software does not deliver the project. The company that implements it, your integrator, decides whether Odoo becomes a growth engine or a project that drags on.
The catch is that the Belgian market has dozens of partners, all "certified", all "experts". How do you sort them? At Nexuro, we have been an Official Odoo Partner for four years. Here is the honest guide we would give any owner who has to choose, without being blinded by a gold badge.
What is an Odoo integrator, and how is it different from Odoo itself?
An Odoo integrator is the partner company that installs, configures, customises and rolls out the Odoo software inside your business. Odoo (the Belgian company, based in Louvain-la-Neuve) publishes the software and sells the licences. The integrator turns that generic software into a tool that fits your processes: your catalogue, your order flow, your accounting, your CRM.
The distinction matters. You can buy Odoo online and set it up yourself. But as soon as your business has specifics (multi-warehouse stock, customer-specific pricing, automations, migrating data from a legacy ERP), you need a partner.
You will hear three labels for the same job: "Odoo integrator", "Odoo partner" and "Odoo consultant". All three describe the same function: guiding your Odoo deployment, from scoping to go-live. "Consultant" stresses advice and functional scoping, "integrator" the technical build, "partner" the official status recognised by Odoo. In practice, a good provider does all three.
Key takeaway: the publisher sells software; the integrator sells an outcome. You do not pay Odoo to run, you pay a partner to make it serve your business.
What are the Odoo partnership levels (Ready, Silver, Gold)?
Odoo ranks its official partners in three levels, Ready, Silver and Gold, based on three criteria measured over the last 12 months: the number of new Odoo Enterprise users sold, the number of employees certified on recent versions, and the customer retention rate. It is a commercial and contractual ranking, reviewed quarterly by Odoo.
Here is what each level covers, according to the official Odoo program:
| Level | New Enterprise users / year | Certified employees (minimum) | Customer retention | What it means |
|---|---|---|---|---|
| Ready | 10 | 1 | No minimum | A recent or smaller official partner. The entry badge. |
| Silver | 75 | 3 | 70% | Confirmed sales volume, a larger team. |
| Gold | 300 | 6 (often many more) | 80% | High licence volume and strong client retention. |
Two points too many owners miss:
- The tier measures licence sales volume, not the success of your specific project. A Gold sells a lot of Odoo seats; that does not guarantee it knows your sector or that it will be available for your SME.
- Odoo has no "Platinum" level. If a provider claims one, treat it as a warning sign: the official program stops at Gold.
Common mistake: assuming "Gold = best for me". A Gold partner geared towards large accounts may treat you as a small client. A Ready specialised in your industry may serve you far better. The tier is a data point, not a verdict.
How many Odoo partners are there in Belgium, and how do you read the directory?
The official Odoo partner directory lists roughly 130 partners in Belgium (84 Ready, 29 Silver, 17 Gold at the time of writing, July 2026). You can browse it for free on odoo.com/partners, filtered by country, level, industry and company size.
This is your first move: always check that a provider actually appears in the official Odoo directory. A genuine partner is listed there, with its level, number of references and location. A provider missing from the directory is not an official partner, even if it "works with Odoo".
Use the filters wisely:
- By industry: a partner that has already deployed Odoo in your sector (retail, manufacturing, services, e-commerce) starts with a head start on your business flows.
- By size: filter on partners used to companies of your size (1-5, 5-50, 50+ employees). You want a provider for whom you are an important client, not a side file.
- By proximity: a Belgian integrator knows your local obligations (VAT, Peppol, labour law). That counts.
What criteria should you use to choose an Odoo integrator?
The right integrator is chosen on concrete, verifiable criteria, not on a badge: sector expertise, a single stable point of contact, full cost transparency, a documented project method, and command of adjacent topics (data, tracking, Peppol). Here is our checklist.
| Criterion | What to verify | Why it is decisive |
|---|---|---|
| Sector expertise | Real references in your industry, comparable use cases | Cuts scoping time and functional surprises |
| Point of contact | A stable contact who knows your business, not an anonymous ticket | Prevents the 50% of opportunities lost to poor follow-up |
| Cost transparency | Itemised quote: licences, config days, development, training, maintenance | Odoo has hidden costs; a good partner puts them on the table |
| Project method | Clear phases, milestones, deliverables, knowledge transfer | An ERP project with no method derails |
| Up-to-date certifications | Staff certified on recent versions (v17, v18, v19) | Ensures a team that masters the current tool |
| Adjacent skills | A CRM actually driven, tracking, marketing, Peppol invoicing | Odoo is only useful when connected to your sales and data |
A word on that last point, because it is our conviction: an Odoo CRM installed but abandoned is worth nothing. Too many projects stop at the technical install. Real value is an Odoo that is actually used, connected to your acquisition and to reliable data. We break down that logic in our article on how to drive your sales with a CRM.
What questions should you ask before signing with an Odoo partner?
Before signing, ask questions that force the provider to be precise about scope, budget, timeline and life after go-live. A good partner answers directly; a weak one stays vague. Here are the questions we advise you to ask:
- How many projects have you delivered in my sector, and can I speak to a client? A reachable reference beats a thousand sales arguments.
- What is standard, what needs configuration, what needs development? This classification reveals the true cost.
- Who will be my day-to-day contact, and will it be the same person start to finish? Continuity is a major success factor.
- How do you handle migrating my existing data? This is often the riskiest part of a project.
- What happens after go-live? Support, maintenance, version upgrades? An ERP lives for years; the after matters as much as the launch.
- How do you train my teams and transfer knowledge to me? You must keep control, not become dependent.
Recommendation: ask for a line-by-line quote. If the provider refuses to separate licence, configuration, development and training, that is already an answer.
What red flags should you watch for in an Odoo integrator?
Some signals should alert you immediately: a lump-sum quote with no detail, the promise that "everything is standard", absence from the official directory, or a fully technical pitch with no questions about your business. Here are the main red flags:
- "Everything is standard, no development needed." Rare and suspicious. Every SME has specifics. Either the provider has not understood them, or it is selling to close.
- An opaque flat-rate quote. Without a breakdown of days and line items, you can neither compare nor control the budget.
- No questions about your processes. A partner who talks more than it listens will build a system disconnected from your reality.
- Absent from the official Odoo directory. No verifiable status = no guarantee.
- A "Platinum" or invented badges. The official program stops at Gold. Fanciful titles signal marketing over substance.
- No training or knowledge-transfer plan. A partner that keeps you dependent protects its revenue, not your autonomy.
How does an Odoo project run with a good integrator?
A well-run Odoo project follows clear phases: scoping, configuration, data migration, testing, training, go-live, then support. It is not an install, it is a transformation. Here is the typical flow:
- Scoping (needs analysis). The partner understands your business, maps your processes and classifies each need as standard / configuration / development. This is the phase that saves (or sinks) the project.
- Configuration. Setting up modules (Sales, CRM, Inventory, Accounting, Invoicing), business rules and permissions.
- Custom development. Only what cannot be covered out of the box, quoted separately.
- Data migration. Bringing over your customers, products and history from your old system. The most delicate part.
- Testing and acceptance. You confirm the real flows work before switching over.
- Training. Your teams learn to use the tool. Without adoption, there is no ROI.
- Go-live. The switch to production, ideally with support.
- Support and evolution. Maintenance, fixes, version upgrades, new needs.
If you are leaving an existing ERP (Salesforce, Business Central, Navision), the migration phase deserves special attention: we cover it in our guide to migrating to Odoo without breakage. And to plan the overall budget, our article on the price of Odoo in Belgium reviews licences, implementation and hidden costs.
Should you always pick the highest-ranked partner?
No: the best integrator for you is the one whose expertise, size and availability match your project, not necessarily the highest-ranked one. The Gold tier proves a volume of licences sold, not a fit with your SME.
A simple line of reasoning:
- If you are a 5 to 30-person SME, a human-sized partner (Ready or Silver) specialised in your industry will often give you more attention and relevance than a Gold focused on large accounts.
- If you are a multi-site group with complex needs, the team depth of a Silver or Gold becomes a real asset.
The right question is not "who is ranked highest?" but "who will make my project a priority and truly understand my business?". This is also why Odoo is far more than accounting software: its potential deserves a partner who actually uses it. We explore some of it in our tour of Odoo's overlooked features.
FAQ
What is an Odoo integrator?
An Odoo integrator is a partner company that installs, configures and customises Odoo for your business. Odoo publishes the software and sells the licences; the integrator adapts it to your processes (sales, inventory, accounting, CRM), migrates your data and trains your teams. "Odoo partner" and "Odoo consultant" describe the same role.
What is the difference between Ready, Silver and Gold partners?
Odoo ranks its official partners on three criteria over 12 months: Enterprise users sold, certified employees and customer retention. Ready requires 10 users a year and 1 certified employee. Silver requires 75 users, 3 certified and 70% retention. Gold requires 300 users, 6 certified and 80% retention. The tier measures sales volume, not the quality of your project.
How many Odoo partners are there in Belgium?
The official Odoo directory lists roughly 130 partners in Belgium, of which about 84 Ready, 29 Silver and 17 Gold (July 2026). You can browse it for free on odoo.com/partners, with filters by level, industry and company size. Always check that a provider is listed before you sign.
How do you choose an Odoo integrator?
Choose on concrete criteria, not a badge: real expertise in your sector, a single stable point of contact, full cost transparency (an itemised quote), a documented project method, up-to-date certifications, and command of adjacent topics (a driven CRM, data, Peppol). Ask for reachable client references and a line-by-line quote.
Do you have to choose a Gold partner?
No. The Gold tier proves a high volume of licences sold and strong retention, not a fit with your SME. A Ready or Silver partner specialised in your industry may serve you far better than a Gold focused on large accounts. The right question: who will make your project a priority and truly know your business?
How much does an Odoo integrator cost in Belgium?
The cost depends on scope: Odoo licences (per user, per month), configuration days, custom development, data migration, training and maintenance. A good partner details each line in a transparent quote rather than an opaque flat rate. For estimated ranges and to avoid hidden costs, see our dedicated article on the price of Odoo in Belgium.
Conclusion
Choosing an Odoo integrator is not about ticking the "certified partner" box. It is about finding the company that will understand your business, be transparent on costs, and make your project a priority. The Ready, Silver or Gold badge tells you about sales volume. It tells you nothing about the quality of the relationship you will have.
Our conviction at Nexuro is simple: an Odoo that does not serve your sales is worth nothing. We do not sell an install, we build a system where the CRM, the data and the marketing are connected to revenue. As always, in full transparency.
*Torn between several partners, or want a neutral view on your Odoo project? Let's talk it through simply, over a free audit of your digital ecosystem. No bots, no salespeople: Timothy or Bryan gets back to you personally within 24 hours.*
*— Timothy Jacqmin, Co-Founder, Nexuro Digital*
Sources
- Odoo — Become a partner (Ready/Silver/Gold levels, criteria): https://www.odoo.com/become-a-partner
- Odoo — Partner directory for Belgium: https://www.odoo.com/partners/country/belgium-20
- Odoo — Worldwide partner directory: https://www.odoo.com/partners
- Odoo — How to choose the right Odoo partner (official blog): https://www.odoo.com/blog/partner-stories-8/how-to-choose-the-right-odoo-partner-1317
- Transines — Guide to Odoo partner levels (Ready, Silver, Gold): https://transines.com/odoo-partner-levels/
